Your privacy is our priority. This policy clearly and transparently explains how MR COIN collects, stores, uses, and protects the personal information of all our Malaysian members.
Six core principles that govern how we handle your personal data
All data transmitted between your device and MR COIN's servers is encrypted using 256-bit SSL technology – the same security standard used by leading banking institutions such as Maybank and CIMB in Malaysia.
MR COIN has never and will never sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent. Your data belongs to you — not to us as a business asset.
We only collect data that is genuinely necessary to deliver MR COIN's services effectively. No excess data is gathered. Every piece of information requested has a clear and transparent purpose.
As a MR COIN member, you have the right to access, correct, transfer, or request deletion of your personal data at any time. The process is straightforward and can be handled through our customer support.
MR COIN members' personal data is stored in secure data centres with strict physical and digital access controls. Only authorised personnel may access this data, and every access is automatically logged.
In the event of any security incident affecting your data, MR COIN is committed to notifying affected members within 72 hours and taking immediate remedial action to protect your interests.
Welcome to the MR COIN Privacy Policy. This document is the official statement of MR COIN ("we", "Platform", "Company") regarding how we handle the personal information of all users and members ("you", "Player") who use our betting platform at mrcoin.click.
MR COIN deeply values the trust you place in us by using this platform. That trust extends beyond the funds you deposit – it encompasses the personal information you share with us. We believe privacy is a fundamental right that deserves genuine respect, not merely a legal obligation.
This Privacy Policy sets out, in clear and straightforward language: what data we collect, why we need it, how it is used, who it may be shared with, and what rights you have over that data. We are committed to limiting data collection to only what is strictly necessary to deliver the best possible service to you.
MR COIN collects various categories of personal data depending on your level of interaction with the platform. The table below outlines the types of data collected and their primary purposes:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Mandatory – age verification & KYC |
| Contact | Malaysian phone number, email address | Mandatory – communication & verification |
| Financial | Bank account number, e-wallet (TnG, GrabPay, Boost, ShopeePay), transaction records | Mandatory – deposits & withdrawals |
| Platform Activity | Betting history, login activity, Sports Betting, slots, and Live Casino games played | Mandatory – legal compliance |
| Technical | IP address, device type, web browser, operating system | Required – security & fraud detection |
| Preferences | Language settings, notification preferences, favourite sports | Optional – experience personalisation |
Your personal data is collected by MR COIN through several key channels. We want you to have a clear understanding of each collection method so there are no surprises or ambiguity.
MR COIN uses your personal data solely for legitimate, necessary, and service-relevant purposes in delivering our betting services. The following are the primary purposes for which your data is used:
MR COIN does not sell your personal data. However, in certain limited and legitimate circumstances, we may share your data with the following parties:
In all instances of data sharing, MR COIN ensures that recipients adhere to data protection standards equally as rigorous as our own. We do not permit data sharing for third-party marketing purposes without your consent.
Protecting your personal data is a responsibility MR COIN takes very seriously. We continuously invest in the latest security infrastructure to ensure your data remains protected at all times.
MR COIN retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. The following are general data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of active account | Ongoing service delivery |
| Financial transaction records | 7 years after transaction | Malaysian legal & tax requirements |
| Identity verification (KYC) data | 5 years after account closure | AML & financial law compliance |
| Support communication logs | 3 years | Dispute resolution & service improvement |
| Technical & security logs | 2 years | Security investigation & fraud detection |
| Marketing data & preferences | Until you withdraw your consent | Relevant marketing communications |
Once the applicable retention period has lapsed, MR COIN will securely delete or destroy the relevant data, or anonymise it in a form that can no longer be linked back to you.
The MR COIN platform uses cookies and similar tracking technologies to enhance user experience, maintain security, and understand how our platform is used. Cookies are small text files stored on your device.
Types of cookies we use:
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the core functionality of the MR COIN platform. For more information, please refer to your browser's help section.
As a MR COIN member, you hold several important rights over your personal data. We take these rights seriously and make it straightforward for you to exercise them.
The MR COIN platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If you are a parent or guardian and believe that a minor has provided personal data to MR COIN without your knowledge, please contact us immediately. We will take steps to verify and delete the relevant data as quickly as possible. MR COIN also reserves the right to close any account suspected of belonging to a minor and to withhold all funds pending the outcome of an investigation.
To deliver MR COIN services effectively, your personal data may at times be transferred to, processed in, or stored in countries other than Malaysia. This includes transfers to our data centre servers and technical service providers.
In all cases of cross-border data transfers, MR COIN ensures that the receiving party upholds a level of protection equivalent to Malaysian and international standards. This is achieved through comprehensive data processing agreements and contractual clauses that mandate compliance with high data protection standards.
By using the MR COIN platform, you acknowledge and consent to such cross-border data transfers, subject to the protections described above.
MR COIN may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. The "Last updated" date at the top of this page will reflect the date of the most recent revision.
For material changes that affect how your data is used, MR COIN will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. Your continued use of the MR COIN platform after the changes take effect constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Archived versions of previous Privacy Policies are available upon request through MR COIN customer support.
If you have any questions, concerns, or complaints regarding how MR COIN handles your personal data, we strongly encourage you to reach out to us directly. We are committed to responding promptly and transparently.
Join 2.4 million Malaysian players who trust MR COIN — a platform with best-in-class data protection, fast payouts, and full support in Bahasa Malaysia.